Client story · Close Brothers

Recognising potential. Securing the hire.

A move from agency research into the Close Brothers Retail Insight team, guided by consultant judgement and active offer management.

The client

Close Brothers is a UK merchant banking group providing financial services to individuals and businesses. This assignment focused on a Senior Insight Executive for its Retail Insight team.

The challenge

ENI partnered with the Head of Insight and Talent Acquisition Business Partner to understand the team and role. A previous search and candidate networking had already brought an agency-side researcher with relevant sector experience to the consultant’s attention.

The work

The candidate was more junior than the client initially wanted. Their enthusiasm led the consultant to recommend a conversation, and Close Brothers agreed to meet them. ENI kept both parties informed through interviews and managed a counteroffer.

The outcome

The process resulted in a successful hire into the Retail Insight team.

Role appointedSenior Insight Executive
Search methodSector network and consultant judgement

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