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Insight

Head of Insight & Evidence

Lead insight. Shape strategy. Make a difference.

London or Manchester

We’re looking for an experienced insight leader to head up a talented team, delivering high-quality research and evidence that informs decisions and drives meaningful change.

This is an opportunity to take ownership of a strategic insight and evidence function, champion innovation and help shape how research is used to understand and improve people’s experiences of transport.

The role

  • Lead and develop a team of insight and evidence managers, inspiring high standards and supporting their professional growth.
  • Oversee a diverse portfolio of qualitative and quantitative research, ensuring robust methods, quality and ethical standards.
  • Turn complex data and research into compelling stories, actionable insight and evidence that influences strategic decisions.
  • Bring together research, data and wider evidence sources to deliver a richer understanding of the issues that matter.
  • Drive innovation in research methods, output design and the use of AI.
  • Build strong relationships with senior stakeholders, external partners and suppliers, communicating findings with clarity and impact.
  • Help shape priorities, respond to emerging developments and champion continuous improvement.

About you

You’ll be an established insight or research leader with experience managing complex projects and programmes, alongside a strong track record of developing and motivating teams.

You’ll bring:

  • A strong grounding in qualitative and quantitative research.
  • Strategic and creative thinking, with the ability to turn evidence into clear, actionable recommendations.
  • Excellent communication and stakeholder management skills.
  • A collaborative, people-focused leadership style that builds trust and brings people together.
  • A passion for innovation, new approaches and improving the impact of insight.
  • An interest in the transport sector and the challenges facing its users.

The opportunity

A senior leadership role where you can combine strategic influence, team development and research excellence — helping ensure that the experiences and needs of transport users are understood and acted upon.

Apply for this role.

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